Consumer Law

Our office provides legal services with a solution-oriented approach in order to ensure clients' compliance with the Consumer Protection Law No. 6502 and related legislation, and to correctly assess and manage risks.

The legal services we provide in the field of Consumer Law cover the following issues:

- Follow-up of transactions within the Consumer Arbitration Committees,

- Follow-up of transactions within the scope of Consumer Law within administrative institutions,

- Representation of clients in settlement negotiations under Consumer Law,

- Resolution of disputes arising from defective goods and services,

- Resolution of disputes arising from distance sales contracts,

- Risk management in consumer law disputes,

- Providing legal services for the representation of clients in mediation processes, consumer courts, commercial courts and high courts,

- Providing legal consultancy and compliance services by keeping up to date with all legislation in the field of Consumer Law,

- Providing the service infrastructure needed by companies with nationwide authorized dealer/distributor/franchise organization.